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Context Help

If you lose your way inside our hosting Control Panel, the very first thing you should do is push the Help button, which is present on each and every page. A pop-up menu will show up. It offers detailed info about all the actions that you can perform on the page in question. Each context menu opens on the same page so that you can swiftly return to your work.

Video Tutorials

We have a huge selection of how-to video clips clarifying how to work with our web hosting Control Panel. They're created for those of you who would like to see how things are being done rather than only reading articles. In this way, everyone can quickly get to know our Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the solution you are looking for, have a glance at our comprehensive Frequently Asked Questions section, which comprises questions asked by real customers and provides practical solutions. We regulary "revamp" our Frequently Asked Questions database with new questions & answers so as to embrace all the new additions and innovations associated with our platform.

Ticketing System

If you still can't discover the answer you are looking for in the Frequently Asked Questions database either, you can contact our great team of customer service technicians available 24x7 and eager to assist you with any issue. Each trouble ticket you submit will be replied to in less than 1 hour (the average ticket response time is only twenty mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 270821

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com